For key customers that use a significant number of temporary employees, we offer an On-Site Account Management Program. By dedicating one of our employees as an On-Site Supervisor to manage the day-to-day servicing of a temporary workforce, our customers gain a number of advantages that help improve efficiency and reduce cost.

Increased Efficiencies

As an extension of the human resources department, the On-Site Supervisor is closely tied to our customer's day-to-day operations. This intimate knowledge of our customer's business as well as the close proximity of our employee leads to open communication with line supervisors and thorough understanding of all temporary job requirements. As a result, our representative on-site will be uniquely qualified to accurately match temporary employees to our customer's assignments.

Cost Savings Through Productivity Improvements

Depending on the needs of each business, the On-Site Supervisor can manage the movement of temporary workers among departments to accommodate the ebb and flow of workloads so that all temporary employees on assignment are productive all of the time.

Customized Orientation and Employee Handbook

When one of our employees starts an assignment, he or she will report to the On-Site Supervisor first to receive an initial orientation customized to each customer's work site. After the orientation is completed, the On-Site Supervisor will escort the temporary to the work site. This process will save the human resources department and end-user supervisors a great deal of time, as they will only need to concentrate on training the employee on the core functions of the job.

Coaching and Counseling

The On-Site Supervisor will counsel employees to better meet the requirements and productivity goals of the position. Our staff will take total responsibility for handling turnover, personnel concerns, and terminations of non-productive employees. By fulfilling our responsibility as the employer, we handle personnel issues quickly and relieve our customer of these burdens.

Timecard Management and Check Delivery

We will ensure that all timecards are completed and signed. Once checks are generated, we will hand deliver them on-site, a special benefit reserved for major customers.

Special Reports

We work with each and every customer to develop special reports that help improve the management and tracking of a temporary workforce. Monthly tracking reports might include quality performance results from our Five-Day Performance Calls, current headcount, hours worked and dollars billed, turnover, exit interview results, or any other information important to our customer.